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Monday, September 10, 2012

GoDaddy Websites Are Down

I was helping someone debug their computer network this morning. While testing, I found some of my web sites (for example: KirkLindstrom.com) hosted by GoDaddy.com  worked and some did not.    My web pages hosted on other sites worked just fine.

I tried their web site and even sent a support message.  Their own home page said there were no issues...  Yet I've learned they tweeted they had issues several hours before I checked! 



It is really tough to debug a network problem when the internet itself is having issues.  What a waste of time running around trying to fix things that were not my problem and I've paid good money for reliability!!!


1 comment:

  1. Go Daddy Outage Was Their Fault, Not Hackers!

    From http://www.godaddy.com/newscenter/release-view.aspx?news_item_id=410

    Go Daddy Site Outage Investigation Completed

    Yesterday, GoDaddy.com and many of our customers experienced intermittent service outages starting shortly after 10 a.m. PDT. Service was fully restored by 4 p.m. PDT.

    The service outage was not caused by external influences. It was not a "hack" and it was not a denial of service attack (DDoS). We have determined the service outage was due to a series of internal network events that corrupted router data tables. Once the issues were identified, we took corrective actions to restore services for our customers and GoDaddy.com. We have implemented measures to prevent this from occurring again.

    At no time was any customer data at risk or were any of our systems compromised.

    Throughout our history, we have provided 99.999% uptime in our DNS infrastructure. This is the level our customers expect from us and the level we expect of ourselves. We have let our customers down and we know it.

    We take our business and our customers' businesses very seriously. We apologize to our customers for these events and thank them for their patience.

    - Scott Wagner Go Daddy CEO

    ReplyDelete

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